Scenario
Tenancy Make-good
Guarantee end-of-lease obligations with clear wording, inspection evidence, and clean release.
Applicant
Tenant or corporate lessee.
Beneficiary
Landlord / property manager.
Issuer
Financial institution issuing the guarantee.
Required documents
- Lease and make-good clause
- Condition reports (entry/exit) if available
- Agreed release criteria and dates
- Go to CDD
CDD Verification
Verify authorised signers before request.
- Org profile
- Signer KYC
- CDD approval
- Open ARCgx
Create Make-good Guarantee (ARCgx)
Enter lease details, amount, and release criteria.
- Attach lease/condition reports
- Set expiry/evergreen terms
- Define release evidence requirements
-
Issuance & Acknowledgement
Issuer delivers guarantee; landlord acknowledges acceptance.
- Verification checks
- Acceptance & audit trail
- Notifications to tenant
-
End-of-Lease Release
Upload inspection evidence and trigger release workflow.
- Attach exit inspection report
- Negotiate items (if any) with trace
- Release and archival
What you get
- No bank cheques or cash tied up
- Clarity on acceptance and release conditions
- Auditable record of inspections and decisions