Scenario

Tenancy Make-good

Guarantee end-of-lease obligations with clear wording, inspection evidence, and clean release.

Applicant
Tenant or corporate lessee.
Beneficiary
Landlord / property manager.
Issuer
Financial institution issuing the guarantee.

Required documents

  • Lease and make-good clause
  • Condition reports (entry/exit) if available
  • Agreed release criteria and dates
  1. CDD Verification

    Verify authorised signers before request.

    • Org profile
    • Signer KYC
    • CDD approval
    Go to CDD
  2. Create Make-good Guarantee (ARCgx)

    Enter lease details, amount, and release criteria.

    • Attach lease/condition reports
    • Set expiry/evergreen terms
    • Define release evidence requirements
    Open ARCgx
  3. Issuance & Acknowledgement

    Issuer delivers guarantee; landlord acknowledges acceptance.

    • Verification checks
    • Acceptance & audit trail
    • Notifications to tenant
  4. End-of-Lease Release

    Upload inspection evidence and trigger release workflow.

    • Attach exit inspection report
    • Negotiate items (if any) with trace
    • Release and archival

What you get

  • No bank cheques or cash tied up
  • Clarity on acceptance and release conditions
  • Auditable record of inspections and decisions